Guaranteed Pension Annuity
further information
Law
The Law of England and Wales applies to this annuity, and any disputes arising from its purchase. All communications will be in English.
Complaints
We hope you will be delighted with our service. But, if we fall short and you wish to complain, please write to our Complaints Officer at Hodge Lifetime, Annuity Administration Centre, Sutherland House, Russell Way, Crawley, West Sussex RH10 1UH.
While we look into things, we will send you an acknowledgement together with a copy of our internal complaint handling procedure.
If you are not happy with the outcome of our investigation, you can then take the matter up with: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR
Tel: 0845 080 1800
www.financial-ombudsman.org.uk
Making a complaint does not affect your right to take legal proceedings.
Regulations
Hodge Lifetime is a trading name of Julian Hodge Bank Limited (registered in England No. 743437) and Hodge Life Assurance Company Limited (registered in England No. 837457), which are authorised and regulated by the Financial Services Authority. Both companies are on the FSA Register (reference numbers 204439 and 139315) and registered in England and Wales at 31 Windsor Place, Cardiff CF10 3UR. This policy is provided by Hodge Life Assurance Company Limited.
Hodge Life Assurance Company Limited is a private company limited by shares. Our Head Office is at 31 Windsor Place, Cardiff CF10 3UR United Kingdom.
Compensation
This annuity is covered by the Financial Services Compensation Scheme (FSCS).
For further information please contact:
The Financial Services Compensation Scheme, 7th Floor, Lloyds Chambers, 1 Portsoken Street, London El 8BN.
Tel: 020 7892 7300
Email: enquiries@fscs.org.uk
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Find out more about
Hodge Lifetime by calling our
Broker Support Unit on:
0800 731 4076